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Assistant Manager - Customer Experience Retention & Policyholder Services at Prudential Life Assurance Kenya
JobSearch
Nairobi 🇰🇪 Kenya
Posted 1 day ago (25 Jul 2026) Updated about 2 hours ago
How to Apply
Send your application to: pruhr@prudentiallife.co.ke
Job Description
The Assistant Manager - Customer Experience Retention & Policyholder Services role involves developing and implementing strategies to improve customer experience and retention. The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Qualifications & Requirements
- • Excellent communication and interpersonal skills
- • Ability to work effectively in a team environment
- • Experience in developing and implementing customer experience strategies
Required Skills
Responsibilities
- • Develop and implement strategies to improve customer experience and retention
- • Collaborate with other teams to ensure the delivery of high-quality customer service
- • Analyze customer feedback and develop recommendations for improvement