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B2C Collections Specialist at SGS
SGS
Nairobi 🇰🇪 Kenya
Posted about 1 hour ago (26 Jul 2026) Updated about 1 hour ago
Job Description
The B2C Collections Specialist role involves proactive collections activities for assigned markets, ensuring timely settlement of customer invoices and maintaining accurate customer records. The ideal candidate will have experience in collections, with a strong understanding of customer service principles and practices.
Qualifications & Requirements
- • Bachelor's Degree in a relevant field
- • Experience in collections
- • Strong understanding of customer service principles and practices
Required Skills
Responsibilities
- • Conduct proactive collections activities for assigned markets
- • Ensure timely settlement of customer invoices
- • Maintain accurate customer records
- • Develop and implement strategies to improve collections outcomes