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Front Desk Representative
RapidGrowth Workforce Partners
Nairobi 🇰🇪 Kenya
Posted about 1 hour ago (24 Sep 2026) Updated about 1 hour ago
Job Description
The Front Desk Representative serves as the primary point of contact for visitors, handling reception and clerical duties. They ensure a welcoming environment, manage inquiries, complaints, and provide accurate information. The role also includes handling mail, phone calls, maintaining office supplies, and supporting administrative tasks such as travel arrangements. Strong communication and organizational skills are essential.
Qualifications & Requirements
- • Proven experience as a front desk representative or in a similar role
- • Familiarity with office equipment such as fax machines and printers
- • Knowledge of basic office management and bookkeeping
- • Proficient in written and spoken English
- • Excellent knowledge of Microsoft Office, especially Excel and Word
- • Strong communication and interpersonal skills
Required Skills
Responsibilities
- • Keep the front desk tidy and presentable with all necessary materials such as pens, forms, and paper
- • Greet and welcome guests
- • Answer questions and address complaints
- • Answer all incoming calls, redirect them or take messages
- • Receive and distribute letters and packages
- • Prepare outgoing mail and secure parcels
- • Check, sort and forward emails
- • Monitor office supplies and place orders when necessary
- • Keep records and files up to date
- • Monitor office expenses and costs
- • Perform additional duties such as travel arrangements and scheduling as assigned